To Our Valued Customers,

To safeguard our employees and ensure that we will be available to serve you without interruption, effective April 7th, our buildings will no longer be open to the public.

Does this mean that you are closed?

No. We are fully staffed, fully stocked and our teams are ready and available to meet all of your sales, parts, service and support needs. It just means that “open for business” looks a bit different these days.

Why are you doing this now?

We are committed to ensuring that we will be available to meet customer needs during the critical Spring Season and beyond, and in order to accomplish that, we must safeguard the essential aspects of our business.

Will it impact my ability to get service and support?

This will not adversely impact your service and support. We have a variety of options available to seamlessly meet your needs remotely. From online and telephone ordering to curbside and no-contact delivery to the full-service MyDealer portal, we have a solution that will work for you. You can see a list of all our service delivery options on our website or call in to your local branch – we are fully staffed and ready to find the best way to meet your requirements.

If there is no other alternative to an in-person visit and there is a low risk of potential exposure to our employees, the department or branch manager will book an appointment for you to come to the branch.

How will the “Appointment Only” process work?

If the nature of the work we are doing for you means that we are unable to adequately handle your requirements remotely, access to a branch will only be allowed by a prearranged appointment. The local manager will make the determination of whether an in-person meeting is required and will speak with you to assess your specific situation.

Each appointment is for one person only. During your appointment, you will be required to follow the physical distancing requirements, hand sanitization and all other safety protocols as directed.

Customers are required to maintain a 2 meter (6 foot) distance from employees at all times.

What does this mean for the spring season?

Enns Brothers has always implemented an in-season support strategy with extended availability. We are committed to ensuring that we are accessible during the key seeding window and we are currently working through our support strategy.

What if I have more questions?

The management team at your local branch are ready to answer your questions and work out a solution that will meet your needs.

Our commitment to our customers

We are doing everything we can to ensure that the COVID 19 pandemic does not disrupt our service to you – we are leveraging technology and our employees’ deep knowledge and expertise to get you the products, parts, service and support that you need, when you need them. We are also doing our part to stall community transmission of the COVID 19 virus and to keep our employees, customers and communities safe. Thank you for your continued support during this challenging time.

Ray Bouchard 

President & CEO,  Enns Brothers